FAQ’s - Property & Vacation Rental Management Services
Here is a list of frequently asked questions.
What we do: At Costero, we specialize in helping you present your property ready for rental for re-sale, enabling you to maximize rental revenues and or property equity returns. Our list of services are provided below.
What we don't do: Build and or develop commercial properties.
FAQ’s - General
Q. What services do you provide?
A. See here for a list of our services.
Q. Where do you provide services?
A. ⌕ Muskoka Lakes · Mediterranean Coast · Italian Lakes · North Africa
Q. Can you design and furnish properties?
A. Yes, see here for details.
Q. What is property management?
A. Property owners provide their own changeover, maintenance and emergency service either by doing it themselves or independently hiring.
Q. Can you look after my property, ie property management?
A. Yes, contact us directly to discuss your requirements.
Q. What are you fees for all of your services?
A. See pricing page here for details.
Q. Can you introduce us to a inmobiliaria to sell or buy a property?
A. Yes, contact us directly to discuss your requirements.
Q. Do you do renovations?
A. Yes, and we can provide design services for your project. We are happy to provide construction project management and scheduling services. contact us directly to discuss your requirements.
Q. Can you arrange trades people and contractors?
A. yes, we can introduce you to individual craftsmen or small and large contractors, depending on your requirements, in the local locations where we have relationships.
Q. Do you do project management and scheduling for renovations and new construction?
A. Yes, we can help you manage your projects locally, being the liaison point of contact.
Q. Why use us for your property management needs?
A. See below
Tailored to You: Flexible management plans customized to your property, schedule, requirements, and budget.
Boutique, Selective Portfolio: We intentionally keep a select client base to ensure every partnership is the right fit and built on long-term trust.
Dedicated Local Expertise: Hands-on regional knowledge and bilingual support teams who understand the nuances of owning and maintaining properties in your area.
Vetted Trades & Contractors: Direct access to our trusted network of reliable local builders, technicians, and maintenance specialists.
Transparent Pricing: Simple, straightforward flat-rate management fees with zero hidden surprises.
Q. Does Costero provide sponsorships or participate in community events?
A. Yes, see here for details.
FAQ’s - Property Management Services
Q. What will happen once we hire you?
A. Once you have hired us to look after your property, our local property manager will carry out an inspection visit to your property.
Q. How is pricing structured?
A. We charge a transparent, flat monthly fee for routine property oversight while your home is unoccupied. Please contact us to discuss your property's size and needs for a tailored quote
*Please note: Garden and Pool/Spa service charges will be determined after an inspection and discussion with the property owner to decide what level of service and maintenance will be required.
If any property repairs are required, associated costs, if any will be discussed and agreed upon with the client before any work is started.
FAQ’s - Vacation Rental Services
Q. How do I book a rental property?
A. You can contact us directly with your desired dates.
Q. What is your cancellation policy?
A. Our cancellation policy varies by property.
Q. Are pets allowed in the rental properties?
Some properties are pet-friendly, while others are not. Check the listing details or contact us for clarification.
Q. What amenities are included in the rental?
A. Each property includes standard amenities like Wi-Fi, linens, and kitchen essentials. Additional features vary—please contact us with any questions or specific requests.
Q. How do I check in and check out?
A. Most properties offer self-check-in with a key code or lockbox. Check-in and check-out instructions will be provided before your arrival.
Ready to get started? We would be happy to answer any questions you have, You will find our contact information below. We look forward to hearing from you.